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Introduction

In the fall of 2007, Outsell conducted its ninth annual benchmarking survey of information management (IM) functions. The data from this study adds to our existing knowledge base of operational key metrics and drivers for IM functions in corporate (including non-profit), government, education, and healthcare sectors. IM managers depend on the information from Outsell’s benchmarking studies to make informed decisions on their operations, services, and plans. The data in this Briefing reveals where IM functions in each sector fall, on average, in key operational metrics and activities such as budgeting, staffing, users, key ratios, services, strategic planning, and challenges. IM managers are often asked to provide hard numbers either to prove they are on par with their peers or to justify their own existence. The data in this report provides those numbers.
The report contains:

- Data across all sectors, including some trend data;
- Data about IM budgets and staffing levels, including forecasts for 2008;
- Where appropriate, a breakout of high-budget ($2 million or higher) subsectors from corporate, government, and education sectors;
- Most valuable IM services offered and the top three IM challenges;
- Imperatives for information managers.

Pages: 34 Format: PDF 

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