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Introduction
Network-based speech applications represent the bulk of investments for speech solutions in today's competitive environment. Speech applications are becoming highly sophisticated with the increasing adoption of voice verification, NLU and personalization technologies. This theme will analyze key areas for growth in network-based speech applications in the enterprise environment.
Scope
- Analyzes the key trends, drivers and inhibitors for speech applications.
- Provides market spending forecast for speech applications from 2007 - 2013.
- Discusses the future trends and provides recommendations for vendors.
Highlights
As enterprises feel the pressure to cut costs, they also need to retain the customers they already have. The drive for increased personalization will push the uptake of speech, even in uncertain economic times. Additionally, enterprises seek to improve contact center efficiency.
While Voice-XML port shipments eclipsed traditional IVR port shipments in 2008, enterprises aren't necessarily immediately deploying speech applications. The current economic uncertainty causes enterprises to rethink planned investments in speech as the upfront costs for deployment are still prohibitive.
North America continues to show slow and steady growth. The biggest areas for expansion are India, China, and Western Europe. The latter lags nearly a year behind the United States. On the Asian continent, most of the speech-related deployments are TTS instead of ASR.
Reasons to Purchase
- Discover how the economic climate is affecting investments in speech applications.
- Gain insight into the global market size and discover Datamonitor's predictions for revenue growth on a regional level.
- Understand future trends that affect the demand for speech applications.
Report Type:
Report – Reports provide a unique mix of market intelligence, insightful analysis and forecasting based on primary quantitative and qualitative research. A single report will give you the key data and detailed analysis of a market, issue or trend.
Pages: 39
Format: PDF  & DataPack
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