Publishing, Information Industry, and Information Management
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Publishers Re-Target Local Business News OpportunityBusiness news sections in the local US daily press used to be robust. Since local daily newspapers discovered business news coverage in the 1980s, those business news franchises served them well. Business news solidified readers’ attachments to the papers, and business-to-business advertising increased. The internet first changed that reader connection as digital stock listings made pages of tables obsolescent. Now, business news has been nationalized and globalized, allowing about a dozen top national and global news suppliers to provide direct news and data to local customers. In the past year especially, page counts in US business news sections have dwindled; some papers have stopped giving business its own section or devoted fewer pages and staff to coverage. Yet, some are finding new niches in the local business news space. This report looks at the evolving models for both new business audience creation and monetization of that audience.
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Canalys: Innovating and Growing Within the IT & Telecom Market Research MarketCanalys, a UK-based firm, has displayed rapid growth over the last two years - 50% in 2006 and 45% in 2007. In 2007 the company’s revenue was €6.1 million ($8.4 million). Canalys offers syndicated services, data modules, consulting, reports, and events for the IT & Telecom Market Research vendor community. Its focus is on channels, mobile, IPTV, and new technologies: especially in the area of convergence. Earlier this year Canalys announced Candefero, a new and interesting approach to encourage and reward panel participation for channel partners in the IT market. The company has created a platform to gather research; it rewards channel partners by giving them points to exchange for free research.
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Social Communities & Expert Networks in B2BPublishers, associations, information providers, educators, and consultants have long held themselves as the stewards and arbiters of the communities they represent, or as experts who share their knowledge with those they serve. Web 2.0 flattens the world: all users have a voice; all users are a source. User generated content and communities’ collective knowledge challenge the information industry establishment. While a litany of commentary and analysis covers social networks in the consumer world, there has been little coverage of these networks in the business and professional world beyond the recognition that what happens in the consumer arena ultimately influences and shows up in business. This CEO Topics report closes this gap and builds an argument for what “influences and shows up in business” really means.
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2007 Information Management Benchmark: State of the FunctionIn the fall of 2007, Outsell conducted its ninth annual benchmarking survey of information management (IM) functions. The data from this study adds to our existing knowledge base of operational key metrics and drivers for IM functions in corporate (including non-profit), government, education, and healthcare sectors. IM managers depend on the information from Outsell’s benchmarking studies to make informed decisions on their operations, services, and plans. The data in this Briefing reveals where IM functions in each sector fall, on average, in key operational metrics and activities such as budgeting, staffing, users, key ratios, services, strategic planning, and challenges. IM managers are often asked to provide hard numbers either to prove they are on par with their peers or to justify their own existence.
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Wolters Kluwer Clinical Solutions Transforms Publishing DNA to Maximise Digital OpportunitiesWolters Kluwer’s Clinical Solutions (WKHCS) business unit, which reports into the Wolters Kluwer Health division, provides an interesting case study in digital publishing. WKHCS’ story is one of transformation: An established publisher uses the acquisition of a healthcare IT applications software company as a lever to transform its own DNA. WKHCS’ products and approach differ from those of its sibling business units and those used by its rivals. This report takes an in-depth look at WKHCS to see what we can learn from publishers wrestling with new types of digital content aimed at becoming embedded in user workflow.
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Aggregate Knowledge Points Toward the "Discovery" WebAggregate Knowledge, Inc. is in the forefront of a movement to make web news reading smarter. Instead of selling “search,” Aggregate Knowledge sells “discovery,” - providing relevant news story links and (soon) advertising - to readers who do not have to search or take the time to personalize their experience. What makes the company noteworthy is its belief in a next stage web and what that stage will portend to news publishers - encouraging users to spend more time on news websites and improving news page monetization.
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Practice Technologies: Knowledge Recycling for LawyersPractice Technologies, Inc. helps lawyers access and leverage previously created work (contracts, court filings, and other lawyer-authored documents) from depositories within their own firms and public records such as SEC filings. In a legal industry that has been notoriously reluctant to share information and apply knowledge management practices, Practice Technologies has found a straightforward application that will help open the knowledge sharing floodgates. This is but one of a number of companies helping to open up legal information that has previously been locked away in hard-to-access online collections or internal document management systems: helping to transform the practice of law in the process.
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K-12 and Postsecondary Education Market 2007: The Education InvestorThe education industry is dynamic, with varying degrees of investment activity across the K-12 and Postsecondary Education segments. This report summarizes education market investment and acquisition activity during the 2007 calendar year and provides a snapshot view of historical transaction trends and future dynamics. Companies, organizations, and investors involved in education can use this report to monitor the flow of investment dollars across subsegments in K-12 and postsecondary education, while also comparing historical activity and understanding future trends.
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Offshoring Update: Summary of Outsell’s March 11, 2008 WebinarOffshoring is a topic we receive numerous questions about, and the rate at which we receive those questions is increasing. To meet this demand for information, Outsell hosted a webinar on March 11, 2008, titled IM Offshoring: State of the Art. The webinar included quantitative data from our most recent benchmark research on information management (IM) functions, conducted in the fall of 2007. We also drew on previous years’ IM research to discover trends over time. Qualitative research included five interviews with organizations (financial services, professional services, and pharmaceutical companies) that currently offshore IM tasks.
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Toluna Pioneers Panel Communities: Blending Online Panels with Social MediaToluna PLC, a public company based in London, is a fast growing and unique player in the world of online panels. It has turned one-way online panels into social media communities by enabling members to engage in peer-to-peer interactions - what Toluna calls “panel communities.” This new level of engagement creates a number of benefits, including keeping the online panel members interested and engaged. Toluna is a good example of a market research firm that is on the leading edge of incorporating social networking and Web 2.0 ideas into online panels.
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