ITIResearch.com: View All ITI Research Reports

All ITI Research Reports (Sorted by Publication Date)

2007 Information Management Benchmark: State of the FunctionIn the fall of 2007, Outsell conducted its ninth annual benchmarking survey of information management (IM) functions. The data from this study adds to our existing knowledge base of operational key metrics and drivers for IM functions in corporate (including non-profit), government, education, and healthcare sectors. IM managers depend on the information from Outsell’s benchmarking studies to make informed decisions on their operations, services, and plans. The data in this Briefing reveals where IM functions in each sector fall, on average, in key operational metrics and activities such as budgeting, staffing, users, key ratios, services, strategic planning, and challenges. IM managers are often asked to provide hard numbers either to prove they are on par with their peers or to justify their own existence.

Wolters Kluwer Clinical Solutions Transforms Publishing DNA to Maximise Digital OpportunitiesWolters Kluwer’s Clinical Solutions (WKHCS) business unit, which reports into the Wolters Kluwer Health division, provides an interesting case study in digital publishing. WKHCS’ story is one of transformation: An established publisher uses the acquisition of a healthcare IT applications software company as a lever to transform its own DNA. WKHCS’ products and approach differ from those of its sibling business units and those used by its rivals. This report takes an in-depth look at WKHCS to see what we can learn from publishers wrestling with new types of digital content aimed at becoming embedded in user workflow.

Aggregate Knowledge Points Toward the "Discovery" WebAggregate Knowledge, Inc. is in the forefront of a movement to make web news reading smarter. Instead of selling “search,” Aggregate Knowledge sells “discovery,” - providing relevant news story links and (soon) advertising - to readers who do not have to search or take the time to personalize their experience. What makes the company noteworthy is its belief in a next stage web and what that stage will portend to news publishers - encouraging users to spend more time on news websites and improving news page monetization.

Practice Technologies: Knowledge Recycling for LawyersPractice Technologies, Inc. helps lawyers access and leverage previously created work (contracts, court filings, and other lawyer-authored documents) from depositories within their own firms and public records such as SEC filings. In a legal industry that has been notoriously reluctant to share information and apply knowledge management practices, Practice Technologies has found a straightforward application that will help open the knowledge sharing floodgates. This is but one of a number of companies helping to open up legal information that has previously been locked away in hard-to-access online collections or internal document management systems: helping to transform the practice of law in the process.

K-12 and Postsecondary Education Market 2007: The Education InvestorThe education industry is dynamic, with varying degrees of investment activity across the K-12 and Postsecondary Education segments. This report summarizes education market investment and acquisition activity during the 2007 calendar year and provides a snapshot view of historical transaction trends and future dynamics. Companies, organizations, and investors involved in education can use this report to monitor the flow of investment dollars across subsegments in K-12 and postsecondary education, while also comparing historical activity and understanding future trends.

Offshoring Update: Summary of Outsell’s March 11, 2008 WebinarOffshoring is a topic we receive numerous questions about, and the rate at which we receive those questions is increasing. To meet this demand for information, Outsell hosted a webinar on March 11, 2008, titled IM Offshoring: State of the Art. The webinar included quantitative data from our most recent benchmark research on information management (IM) functions, conducted in the fall of 2007. We also drew on previous years’ IM research to discover trends over time. Qualitative research included five interviews with organizations (financial services, professional services, and pharmaceutical companies) that currently offshore IM tasks.

Toluna Pioneers Panel Communities: Blending Online Panels with Social MediaToluna PLC, a public company based in London, is a fast growing and unique player in the world of online panels. It has turned one-way online panels into social media communities by enabling members to engage in peer-to-peer interactions - what Toluna calls “panel communities.” This new level of engagement creates a number of benefits, including keeping the online panel members interested and engaged. Toluna is a good example of a market research firm that is on the leading edge of incorporating social networking and Web 2.0 ideas into online panels.

Publishing Technology plc: One-Stop Shopping for Print and Digital PublishingPublishing Technology plc (PT) was formed by the 2007 merger of VISTA International: long a key technology provider to the publishing community: and Ingenta plc, a provider of online services for Scientific, Technical & Medical (STM) publishers. PT’s resulting digital platform and services offer interesting opportunities for publishers who wish to implement digital operations and build a better return on the investment in their content. Indeed, in today’s cost-conscious and digitally challenging climate, STM publishers give serious consideration to outsourcing digital operations in much the same way that they have done for print. With clients that include the BBC, and products that include semantic search engines, e-commerce, and strategic marketing services, PT is a market leader for the growing digital publishing services market.

The Bureau of National Affairs: Life in the Shadow of the Major Legal PublishersThe Bureau of National Affairs (BNA) holds a unique position in the legal publishing industry. With total revenues of $352.2 million, $289 million (82%) of which comes from its core publishing operations, it is the largest legal publisher that hasn’t been gobbled up by one of the Big Three legal information players: Thomson Corporation (now Thomson Reuters), Reed Elsevier’s LexisNexis, and Wolters Kluwer. It provides analytical and practice-oriented information to lawyers, accountants, and compliance officers via over 350 separate products. Known more for its editorial prowess than its technological innovation, the company has recently turned a corner with a new delivery platform and new product models that are worth watching. BNA’s unique status as an employee-owned business complicates the long-standing question of whether it can and will remain independent in years to come.

K-12 Education Market 2007: Key Trends and DynamicsThis report provides a snapshot view of the US K-12 Education segment. It examines the leading issues affecting suppliers in each market within K-12 Education and the factors influencing future market and supplier growth. Outsell’s coverage in this report includes sales to US states, school districts, and schools, and excludes the business-to-consumer K-12 education sector. Businesses serving the K-12 Education segment, investors, policymakers, education institutions, and other industry participants can use this publication to compare current activity and growth with historical performance.